Oriental Solutions is a professionally operated innovative process based company, offering cost effective solution for information processing and document management needs. Our expertise in operational model gives us a competitive edge by focusing on quality and reliability delivered through the off-shore platform. Today, it has a distinction of being one of the leading global business process outsourcing solution providers in India, serving across various vertical and geographies.
Incorporated in the year 2000, Oriental Solutions is an integrated IT Services Solutions Company, operating from Chennai, India, one of India’s leading IT destinations. We offer our services to wide array of clients employing the best technologies and skilled people.
Our customers are significant to us and we have a very cordial relationship focusing on access, speed, reliability, professionalism and expertise. Our quality service, competitive pricing, prompt responsiveness in process outsourcing ensures the growth and development of our clients with utmost satisfaction for us.
Quality is something which is on top of our mind. In a business like ours, quality is when we have a satisfied client. Our customers have consistently been happy with our delivery and the testimony given by them proves our stand.
At Oriental Solutions, we practice quality management, including number of business processes, specific to our clients. In addition to it, we have developed proprietary software to measure accuracy in our process.
To safeguard our customer’s information we use the most advanced internet security technology. Our dedicated network is secure with limited access facilities including comprehensive security systems, dedicated and isolated data-communication lines and well-planned contingency procedures.
Our team, incorporating of highly skilled employees work round the clock to offer you the best service within the turn-around-time. The employees are motivated to improve themselves continuously to maintain high standards for achieving excellence leading to their personal success.
Our talent acquisition process is very demanding, as we have to maintain high standards among our employees. We do a complete background check of each employee before we take them in, this helps us in having the best resource. Our network with various educational institution and recruiters provides us with the finest talent and reduces the recruitment cycle time.
Employee retention is on par, based on the industry standards.
Prasad is a science graduate from the University of Madras and has a PG Diploma in Computers from NIIT. With 19 successful years with Oriental Solutions, he handles IT, Operations and Sales with ease. He has proved experience in IT infrastructure, Resource Management and Staffing. His ability to establish instant creditability with customers and to manage projects across verticals is an added advantage.
Purush is a science graduate from the University of Madras. he has been with Oriental Solutions for 19 years and heads e-publishing & conversion services. His expertise in managing resources across projects and vendors has ensured on-time deliveries. He handles Vendor Management, BCP, Strategizes projects in Data curation, XML, E-books per client specifications. With core strengths in planning production & optimum utilization resources.
Ramasamy Alagappan worked with ABN Amro for 3 years and joined Oriental solutions in 2006. Ram holds a degree in Finance from Madras University. With his knowledge in Banking operations, he was instrumental in modernizing the way Oriental Solutions was working with banks and has exposure in Investment management, Finance, Audit & Accounts.